Set up fields for the tasks in your projects, using conditional fields to add details to your tasks based on the information provided in other fields.

Create custom workflows, for example, to automatically assign tasks to the people responsible for them, notify team members of status changes, or redirect tasks based on other conditions.

You can even take advantage of input validation to help you fill in the information. For example, you may need custom rules to be applied to fill in the non-pre-configured fields, like the Legal type or Due date.

Set task dependencies to clarify the relationship between subtasks in complex cases, overview what should be done next, and identify other related requests.

Communicate with the whole team or send private comments. Use @mention to notify relevant parties.

Use smart search functionality to review your ongoing and archived requests with ease. For example, by searching for {legal type}: Compliance state: Resolved, you can find the resolution history for all related tasks.

Use Agile Boards to track the progress of ongoing requests – from individual backlogs to tasks assigned to the whole team.

Analyze performance data with detailed reports combined on Dashboards. For example, you can compare how many requests by legal type were completed year-over-year.