Are you a...
Support engineer
who is looking for new opportunities?
Developer
who got bored writing code and now is trying to find new ways to grow?
QA
who wants to be closer to users?
What are you going to do?
Be an expert in a programming language
Every day, support engineers are challenged to investigate the issue, regardless of where it is –code completion, docker integration, inspections, navigation. Isn't that interesting?
Help users
You can rewrite the user's code, propose a workaround, or just talk directly to the user and get feedback right away! Awesome!
Manage a public issue tracker
You'll be responsible for a substantial public issue tracker. We are open to new ideas and strive to improve every day!
Try more!
Sometimes we work as QA engineers, sometimes as Product Managers, and even as developers! If you can fix a minor bug – just do it!
What do we expect from you?
We are looking for a support engineer who will:
- Respond to user requests, identify issues, and provide users with all the necessary information to help resolve their issues.
- Inform developers about reproducible bugs and issues that need to be addressed.
Basic qualifications:
- Ability to process a large number of requests, willingness to listen to users and understand the essence of their demands and difficulties.
- Good command of written technical English.
- Skills in reproducing bugs and the ability to shorten their descriptions.
- Familiarity with any programming language
- Navigate technologies and understand why and how they are used (Docker, kubernetes, gRPC, etc.)
Who are we?
Challenges
We love challenges at work and in everyday life. It doesn’t matter if it's an intellectual game, quest, or sports challenge – we are a team!
Learning
Every day we learn new things because GoLand is a huge project that is constantly developing.
Activities
We have informal meetings to share thoughts about traveling, new technologies, devices, etc. Sometimes we go bowling, visit cafes, or just go for a walk together.
World
Our team works in different cities and countries. We have no barriers in these remote-working times! Want to go to the office? No worries, our offices are cool!
Interested? Send us your resume and we'll get in touch shortly!
